When US Custom Authorities orders a shipment or container to undergo any type of Export or Import Customs Inspection, these are the additional services our company undertakes to accommodate such orders.
We understand these orders are of great inconvenience and financial costs to you our valued customers;
OPERATIONS
- Continuous contact with None Vessel Operation Carriers and/or steamship lines requesting latest status of vessels, managing rollovers, demurrage, and exams
- Researching and securing new bookings for cancelled, delayed, re-routed, and postponed vessels
- Updating customers as well as overseas agents with revised sailings and other updates
- Remanifesting for steamship lines
- Operations teams chasing steamship lines to finalize payments and sending Telex release timely
- Handling payments of exams charges
COORDINATORS/SALES/MANAGERS
- Follow up with Operations for final charges from steam shipment for rollovers, demurrage, and exams
- Notify/bill client for rollovers, demurrage, and exams
- Providing supporting documents to client from steamship line for customs exams
- Continuous tracking and updating clients and Industry Software
WAREHOUSE
- Space availability – warehouses at capacity, space management
- Extra handling – bringing shipments in and out of storage – managing additional warehouse crew assignments
- Extra Storage having to hold the customers’ shipments – managing, securing and scheduling dispatch times due to driver and truck shortages
- Extra container handling, holding and storage at our warehouses
Applicable Schumacher Cargo Logistics, Inc. Administration Fees;
Export Shipments – $125.00 per consolidated shipment & $175.00 per FCL or Airfreight
Import Shipments – $55.00 per consolidated shipment & $125.00 per FCL or Airfreight
